• Holidays

    Holidaymaker, 28, at five-star hotel hit with 25,000 bill after falsely claiming she had suffered food poisoning

    A 28-year-old holidaymaker from Wales has been ordered to pay 25,000 to Thomson, after a court found that she lied about getting sick to claim compensation.The case, revealed today by Money Mail, serves as a serious warning to Britons going abroad this summer.Over the past year, tens of thousands of families have submitted sickness claims, often encouraged by law firms promising big payouts but many are suspected of exaggerating their symptoms.Now, those caught lying face huge legal bills and even prison sentences. [media_photo id="878929" height="473" width="634" alt="Fraudulent claims: Over the past year, tens of thousands of families have submitted sickness ...

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  • Holidays

    How to fight back against the car hire traps: Greedy rental firms bill drivers 8,000 for vehicle damage, 200 for a sat nav and 90 for an empty tank

    Car hire firms are stinging holidaymakers with rip-off charges for scratches, child car seats and petrol refills, a Money Mail investigation has found.We can reveal that firms are charging up to 8,400 if you damage a family saloon in Europe and haven't bought extra insurance.Some holidaymakers claim they are being billed for repairs that never take place. In some cases, the fees are only showing up on their bank statements when they return home.Others are arriving at European pick-up desks to find that renting a sat nav or booster seat for two weeks costs triple the price of buying a ...

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  • Holidays

    'Our 50th birthday whale-watching trip was scuppered when the holiday cottage owners cancelled at short notice': Here's what to do if it happens to you

    Devastated: Sean and Elaine Feast were due to stay at a lochside house for whale watchingMillions of holidaymakers booking self-catering accommodation each year rely on property owners to stick to promised arrangements often made many months in advance.But for many travellers, best laid plans are scuppered when owners cancel at short notice leaving them with few rights of redress.This happened to Elaine Feast who, despite having her travel plans seriously disrupted, will be heading to the Scottish Highlands next ...

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  • Holidays

    Do you want to send an emoji with your money or move it with your watch? We put the latest smart money transfer apps to the test

    A surge in financial technology start-ups over recent years means there are countless companies offering clever tools to make managing our finances easier or cheaper.Ever thought what's missing from your money transfer is a gif or emoji? Probably not, but sending money via text message and dodging fees are likely to be higher up your list of priories.To help, there's now a whole heap of companies promising faster, cheaper and simpler ways to move your money abroad using just your smartphone. [media_photo id="832467" height="422" width="634" alt="A place in the sun: Finding a cheap and easy way to transfer money abroad ...

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  • Holidays

    'We book years ahead for best deals': Cut the cost of a luxury cruise

    Cruise ships can be expensive places. No sooner have passengers boarded a vessel than they start paying over the odds for extra food and drinks, wi-fi and shore excursions.Even basic itineraries can cost thousands of pounds while a luxury trip might set you back five figures. Fortunately, there are numerous ways to save cash, both at the booking stage and once on board.ResearchDo plenty of homework before booking. Once you have found a ship or itinerary that floats your boat, go to different travel agents for a price and be prepared to haggle. [media_photo id="825598" height="476" width="634" alt="LoyaltyY: Janny and ...

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  • Holidays

    Insurers that charge the sick 60 TIMES too much for travel cover: Cancer sufferer quoted 1,551 for a two week holiday in Spain

    Holidaymakers with health problems are being charged up to 60 times too much for travel insurance, research reveals.People with common conditions such as cancer, diabetes and epilepsy pay more for travel cover because statistics show that they are more likely to make a claim.But a Money Mail investigation has found that, in many cases, the cheapest deals on price comparison websites cost hundreds, if not thousands, of pounds more than those offered by specialist companies even though these sites claim to be able to help customers with pre-existing medical conditions find affordable cover.Experts say this is because the insurers on ...

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  • Holidays

    Could virtual reality save high street travel agents? Caribbean cruise sales rise 45% after customers take a tour from Thomas Cook branches

    The death of the high street travel agent is a forecast that has been made numerous times, but a saviour may be at hand in the form of virtual reality technology.Holidaymakers struggling to make a final decision on where to book a trip are able to 'visit' some destinations in high street travel agents, via virtual reality headsets. And it appears VR has been helping boost sales.Sales of helicopter tours in New York leapt by 28 per cent after holidaymakers were able to take a virtual reality tour, while sales of Royal Caribbean cruises rose by 45 per cent, Thomas ...

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  • Holidays

    More than 15m holidaymakers with long-term health conditions are overcharged up to 2,000 per trip for travel insurance

    Millions of holidaymakers with long-term health conditions are at risk of being overcharged by as much as 2,000 per trip for travel insurance.The City watchdog has launched an investigation into how insurers treat customers with medical conditions such as high blood pressure and diabetes.It has raised particular concerns over the problems faced by Britain s 2.5 million cancer sufferers. The UK travel insurance market is worth an estimated 730 million a year to insurersThey are being walloped with sky-high charges or ...

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  • Holidays

    How holiday firms hike prices when they know you'll pay up: Surge pricing adds hundreds to the cost of your trip

    Hotels and airlines are hitting holidaymakers with huge price hikes when they know they can get away with it, Money Mail reveals today.Most larger travel companies now use sophisticated computer programs to track how many people are making bookings and browsing their deals online. When demand rises, the computer can trigger an automatic price increase.Industry insiders say that, in some cases, the software is so sensitive that room rates can rise by more than 10 per cent when a hotel gets just five bookings more than it expected for that time of year.Often, the price hike kicks in when a ...

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  • Holidays

    No cover if your passport is lost on holiday: Few travel policies will pay the 72.50 cost of a replacement

    Small print: Few policies cover the 72.50 cost of replacing your passportIf you lose your passport on holiday, don't assume your travel insurance will cover the cost.Over 90 per cent of policies provide cover if a passport is lost, stolen or damaged, GoCompare found.Around half pay 300 or more towards emergency travel documents, extra hotel nights and changing flights. Some pay only up to 100. Few cover the 72.50 cost of replacing your passport. Watch for small print exclusions. An insurer may not pay ...

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  • Holidays

    Britain's holiday rental market booms as the weak pound persuades millions to opt for a 'staycation' this summer

    Britain's holiday rental market is booming as the weak pound persuades millions to opt for a 'staycation' this summer.The average price of a week's stay in peak season is up 6.4 per cent on last year at 1,200, according to property firm Second Estates.Prices soared 17.5 per cent in the south of England and 14.5 per cent in Cornwall, which is the most expensive place to rent a holiday home with an average weekly price of 1,740. [media_photo id="782920" height="377" width="634" alt="Britain's holiday rental market is booming as the weak pound persuades millions to opt for a 'staycation' this summer. ...

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  • Holidays

    Travelling with Flybe for a city break? Make sure you don't get stung by the baggage catch like LEE BOYCE

    I love a weekend city break, whether it is hopping in the car and going on a British adventure, or making a short flight to Europe on a budget carrier.We're lucky in Britain we have numerous airlines willing to cart us around to the different cultural experiences of Europe, most of which are within a few hours' reach, usually for a reasonable price.I have flown with Easyjet and Ryanair more times than I can remember, and on the whole, have found the pair to be efficient and good value for money. I just treat them as a bus in a ...

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  • Holidays

    Avoid the travel money card traps: You may think they make you a savvy spender but beware fees for not using them, weekend spending - and cash

    Holidaymakers are being hit by rip-off fees if they try to lock in good exchange rates on travel money cards.The pound is in turmoil after the shock election result last week, making holiday spending more expensive.It plunged 2 per cent against the dollar when exit polls pointed towards a hung parliament and there are fears that the uncertainty could push it lower still. Holidaymakers are being hit by charges when they lock in exchange rates on travel cardsOn Thursday evening, the ...

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  • Holidays

    Revealed: The stopover trick that can HALVE the cost of flights - and give you a bonus stay in an exotic city

    Travellers who are willing to build a stopover into their flight itinerary can save up to half the price of their air fare, exclusive data by Cheapflights for This is Money and MailOnline has revealed.The savings made can be enough for a hotel stay in a bonus exotic city, with enough spare for cocktails and dinner.We were tipped off by readers saying it is often cheaper to fly to split a journey in two. Instead of seeing the stop off as a few lost hours in the vortex of a faceless airport, they stay the night instead as a bonus ...

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  • Holidays

    From fake airline tickets to religious trips: How to protect yourself from the rise in holiday-related fraud

    Scammers are resorting to a raft of tactics to dupe holidaymakers out of millions of pounds.They are promising big discounts for paying a rental bill upfront and in full and insisting that any bill is paid by bank transfer. Also, they only communicate by email.As the summer holiday season approaches, families are being warned to be on their guard against such ploys as new figures confirm a dramatic rise in booking fraud leaving many out of pocket and with no holiday to look forward to. [media_photo id="712785" height="422" width="634" alt="Paradise lost: The real Orea Sea View villa in Crete is ...

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